Most people selling you AI have never run a business. We have, for thirteen years and counting. So before we build anything, we get inside how your business actually works, then we build the right AI agent once instead of the wrong thing twice. It starts with a diagnostic, not a sales pitch.
Drag the sliders to compare estimated annual admin labor with an illustrative first-year engagement. Potential missed-call revenue is shown separately and is not counted as guaranteed savings.
We’ll start with a conservative example. Adjust either slider to make it yours.
A planning estimate based on the admin hours you enter, not a promise of realized savings.
Year one, all-in. The build, plus the tool we run for you after. Nothing hidden.
Most owners recover this with their first agent (90-Day Build · $5,000, Diagnostic credited). The Diagnostic pins these numbers to your business.
Planning assumptions: $20/hour admin labor, 25% missed-call booking rate, $250 average booked-call value, and 52 weeks/year. Missed-call revenue is an opportunity estimate only and is not included in the net figure. Your results will differ; the paid Diagnostic validates the business case against your records.
"Ten years in the Army, with two combat deployments. Then thirteen years building a home inspection business from nothing into one of the most trusted in the region. I've been the CEO, the COO, and the head of sales, usually in the same week. I've made payroll when it was tight. I've sat where you're sitting. That's the part most people selling you AI have never done, so I test every tool in my own shop before it ever touches yours.
These are the agents we build most often. Yours can be any of these, or something custom-tailored to how your business actually runs. Plus AImee, our voice agent, just below.
Vetted leads delivered straight to your inbox. We find and research the right prospects, qualify them against your ideal fit, and hand you a clean, ready-to-contact list. Your pipeline starts full instead of empty.
Your right hand at the top. Manages your calendar, preps you for every meeting, drafts and triages your inbox, and guards your time, so you walk in ready and leave with the day still yours.
Chases what slips through the cracks: quotes, new leads, and customers who went quiet. Polite, persistent, on the cadence you set, so nothing dies from silence and no money is left on the table.
Books appointments, confirms the day before, reschedules cancellations, dispatches the right person. No more phone tag.
Triages inbound questions, drafts replies to approved common questions, and escalates the urgent. The handled share is measured during rollout instead of assumed.
The back-office workhorse. Document filing, data entry, expense capture, order processing, and the dozen small tasks that pile up. Quiet, tireless, accurate.
Got a recurring workflow these don't cover? Tell us in the Diagnostic. We build the agent your specific business needs, from scratch, to spec.
Plus lead generation, invoicing, CRM follow-up, financial intelligence, project management, social media, competitive analysis, and more, or anything custom to how you actually run.
AImee answers your phone on a real local number, 24/7, captures who called and why, and emails you a clean summary so nothing slips, even after hours. She hands off to a human on the words you choose. Deeper booking and CRM hookups are something we can scope after the Diagnostic.
See AImee in DetailOne to two weeks. Before we build anything, we get inside how your business actually runs: where the hours go, what's quietly costing you, and what you're afraid will break if you change it. You walk away with Your Offload Plan, a clear written roadmap, whether or not we ever build a thing together.
Custom-built agents for review requests, invoice follow-up, inbox triage, report delivery, scheduling, lead capture, social media, website chat, internal task routing, or anything custom to how you actually work. Built on OpenAI, Make, Twilio, and your existing tools. Every line of it ours.
One session, recorded. Plain English. Your office manager and your field crew both walk away knowing what changed, what to expect, and how to flag a problem.
Your tools run, maintained and improving, and we stay on call. We review the business every quarter, and you get first look at the next opportunity before anyone else. A partner you can be honest with, not a vendor who deploys and vanishes.
Big agencies cost more, outsource overseas, and treat your shop like account number four-thousand-something. DIY tools dump the work back on you. Here's the difference, line by line.
| IT/MSP Firms | Marketing Agencies | DIY Tools | OffLoad AI | |
|---|---|---|---|---|
| Custom-built AI agents | × | × | × | ✓ |
| Built & maintained for you | ✓ | × | × | ✓ |
| Local · in-person audits | × | × | × | ✓ |
| Plain-English training | × | ✓ | × | ✓ |
| Flat-fee monthly retainer | × | ✓ | DIY only | ✓ |
| Veteran-owned | × | × | n/a | ✓ |
Four steps, low-risk on purpose. Every dollar is tied to something real, and the first dollar you ever spend buys clarity, not a sales pitch.
With the Diagnostic. For a flat $500, we spend one to two weeks getting inside how your business actually runs, and you walk away with a written plan, Your Offload Plan, whether or not we ever build a thing together. If you do move forward, that fee credits toward the build. The only thing you're paying for at the start is honest thinking about your business, and that's by design.
No. We meet your business where it is. If you already use a CRM, scheduling app, or accounting tool, we integrate with what you have. If you don't, we either build on top of free or low-cost tools, or use our infrastructure (Make.com, Twilio, OpenAI) on your behalf. The whole point is that you get the result without having to adopt a new stack.
You're our exact customer. The whole reason this works is that you don't manage it. We do. We train you on a one-session, recorded, plain-English walkthrough so you understand what's running, but the monthly retainer means when something needs attention, that's our job, not yours.
You stay focused on the business you've spent years building. We stay on the systems.
The Diagnostic takes one to two weeks and ends with your written plan. Once we start a build, your first tool is typically live within two to three weeks, with a roadmap covering the next six to nine months.
Yes. During the Diagnostic, we capture how you and your team actually talk to customers: the words you use, the tone, and the things you would never say. Drafting tools follow those guardrails, and a person on your team reviews customer-facing messages before they are sent.
Yes when the customer is interacting directly with an AI, including AImee on the phone. We identify the tool clearly, never present it as human, and define handoff rules for confusion, sensitive topics, or a customer who asks for a person.
Every customer-facing agent has a handoff rule. Unusual questions, frustration, sensitive topics, or low-confidence answers go to a person. Outputs are logged and reviewable, and we tune the workflow against agreed test cases during the optimization period.
Your customer data is yours, exportable any time. The technical infrastructure (Make.com, Twilio, OpenAI) runs on our enterprise accounts so you don't have to set up and pay for separate vendor accounts on top of the retainer. We sign a data-handling agreement at engagement, and your CRM data stays inside your CRM. We don't move it.
The Diagnostic is $500, and you keep the written plan whether or not we build anything. If we cannot find a sound business case, we will say so. Once a build goes live, the 90-Day ROI Standard applies: if the agreed workflow has not produced a measurable return within ninety days, we keep tuning it at no additional cost.
The 90-Day Build is the only initial commitment. Tool hosting and Stay Connected are month-to-month afterward and can be canceled with thirty days' notice. We export your data and hand off the agreed documentation; tools running on OffLoad AI infrastructure are then deactivated cleanly.
Most of our clients are in Upstate South Carolina, and on-site Diagnostics are usually limited to that region. Once an agent is built, though, it runs from anywhere. We take remote engagements with owners in nearby markets, and we're happy to scope a fully-remote audit if the fit makes sense.
See what your time leaks cost in sixty seconds, then start with a diagnostic and walk away with a real plan, whether we ever build together or not.