Most people selling you AI have never run a business. We have, for thirteen years and counting. So before we build anything, we get inside how your business actually works, then we build the right AI agent once instead of the wrong thing twice. It starts with a diagnostic, not a sales pitch.
Drag the sliders. See your annual cost without OffLoad AI, what we'd cost instead, and what you keep.
Every year. Manual workflow, admin scattered across people and tools.
Year one, all-in. The build, plus the tool we run for you after. Nothing hidden.
Most owners recover this with their first agent (90-Day Build · $5,000, Diagnostic credited). The Diagnostic pins these numbers to your business.
Conservative math: $20/hour admin labor, 25% missed-call booking rate, $250 average per booked call, 52 weeks/year. Your real numbers will differ. The Diagnostic tightens them against your specifics.
"Ten years in the Army, with two combat deployments. Then thirteen years building a home inspection business from nothing into one of the most trusted in the region. I've been the CEO, the COO, and the head of sales, usually in the same week. I've made payroll when it was tight. I've sat where you're sitting. That's the part most people selling you AI have never done, so I test every tool in my own shop before it ever touches yours.
These are the agents we build most often. Yours can be any of these, or something custom-tailored to how your business actually runs. Plus AImee, our voice agent, just below.
Vetted leads delivered straight to your inbox. We find and research the right prospects, qualify them against your ideal fit, and hand you a clean, ready-to-contact list. Your pipeline starts full instead of empty.
Your right hand at the top. Manages your calendar, preps you for every meeting, drafts and triages your inbox, and guards your time, so you walk in ready and leave with the day still yours.
Chases what slips through the cracks: quotes, new leads, and customers who went quiet. Polite, persistent, on the cadence you set, so nothing dies from silence and no money is left on the table.
Books appointments, confirms the day before, reschedules cancellations, dispatches the right person. No more phone tag.
Triages inbound questions, drafts replies to common ones, escalates the urgent. Handles 80% of routine inquiries before they hit you.
The back-office workhorse. Document filing, data entry, expense capture, order processing, and the dozen small tasks that pile up. Quiet, tireless, accurate.
Got a recurring workflow these don't cover? Tell us in the Diagnostic. We build the agent your specific business needs, from scratch, to spec.
Plus lead generation, invoicing, CRM follow-up, financial intelligence, project management, social media, competitive analysis, and more, or anything custom to how you actually run.
AImee answers your phone on a real local number, 24/7, captures who called and why, and emails you a clean summary so nothing slips, even after hours. She hands off to a human on the words you choose. Deeper booking and CRM hookups are something we can scope after the Diagnostic.
See AImee in DetailOne to two weeks. Before we build anything, we get inside how your business actually runs: where the hours go, what's quietly costing you, and what you're afraid will break if you change it. You walk away with Your Offload Plan, a clear written roadmap, whether or not we ever build a thing together.
Custom-built agents for review requests, invoice follow-up, inbox triage, report delivery, scheduling, lead capture, social media, website chat, internal task routing, or anything custom to how you actually work. Built on OpenAI, Make, Twilio, and your existing tools. Every line of it ours.
One session, recorded. Plain English. Your office manager and your field crew both walk away knowing what changed, what to expect, and how to flag a problem.
Your tools run, maintained and improving, and we stay on call. We review the business every quarter, and you get first look at the next opportunity before anyone else. A partner you can be honest with, not a vendor who deploys and vanishes.
Big agencies cost more, outsource overseas, and treat your shop like account number four-thousand-something. DIY tools dump the work back on you. Here's the difference, line by line.
| IT/MSP Firms | Marketing Agencies | DIY Tools | OffLoad AI | |
|---|---|---|---|---|
| Custom-built AI agents | × | × | × | ✓ |
| Built & maintained for you | ✓ | × | × | ✓ |
| Local · in-person audits | × | × | × | ✓ |
| Plain-English training | × | ✓ | × | ✓ |
| Flat-fee monthly retainer | × | ✓ | DIY only | ✓ |
| Veteran-owned | × | × | n/a | ✓ |
Four steps, low-risk on purpose. Every dollar is tied to something real, and the first dollar you ever spend buys clarity, not a sales pitch.
With the Diagnostic. For a flat $500, we spend one to two weeks getting inside how your business actually runs, and you walk away with a written plan, Your Offload Plan, whether or not we ever build a thing together. If you do move forward, that fee credits toward the build. The only thing you're paying for at the start is honest thinking about your business, and that's by design.
No. We meet your business where it is. If you already use a CRM, scheduling app, or accounting tool, we integrate with what you have. If you don't, we either build on top of free or low-cost tools, or use our infrastructure (Make.com, Twilio, OpenAI) on your behalf. The whole point is that you get the result without having to adopt a new stack.
You're our exact customer. The whole reason this works is that you don't manage it. We do. We train you on a one-session, recorded, plain-English walkthrough so you understand what's running, but the monthly retainer means when something needs attention, that's our job, not yours.
You stay focused on the business you've spent years building. We stay on the systems.
The Diagnostic takes one to two weeks and ends with your written plan. Once we start a build, your first tool is typically live within two to three weeks, with a roadmap covering the next six to nine months.
Yes. During the Diagnostic, we capture how you and your team actually talk to customers: the words you use, the tone, the things you would never say. The agents we build are trained on that voice. Most clients can't tell their own automated emails from ones they would have written by hand.
That's your call. Some clients want full transparency, some prefer it disclosed only when asked. We build to your preference. Either way, the AI hands off to a human the moment it senses confusion.
Every agent we build has a hand-off rule. The moment the AI is uncertain (an unusual question, a frustrated customer, a sensitive topic), it kicks the conversation to a human on your team. Every agent's output is also logged and reviewable. We check the logs weekly during the optimization period and tune until the error rate is at or below where a human would be.
Your customer data is yours, exportable any time. The technical infrastructure (Make.com, Twilio, OpenAI) runs on our enterprise accounts so you don't have to set up and pay for separate vendor accounts on top of the retainer. We sign a data-handling agreement at engagement, and your CRM data stays inside your CRM. We don't move it.
The Diagnostic is a low number, and you keep the written plan whether or not we build anything, so finding out costs you almost nothing. If we can't find automations worth building for your business, we'll tell you that straight. And once a build goes live, the 90-Day ROI Standard applies: if an agent hasn't produced a measurable return within ninety days, we keep tuning it at no additional cost until it does.
Month-to-month. Cancel any time, no penalty. We export your data and hand off documentation of every automation. The tools run on OffLoad AI infrastructure, so when we part ways we deactivate them cleanly. Your data is always yours, no drama and nothing held hostage.
Most of our clients are in Upstate South Carolina, and on-site Diagnostics are usually limited to that region. Once an agent is built, though, it runs from anywhere. We take remote engagements with owners in nearby markets, and we're happy to scope a fully-remote audit if the fit makes sense.
See what your time leaks cost in sixty seconds, then start with a diagnostic and walk away with a real plan, whether we ever build together or not.